Refer with confidence
A provider you can confidently refer to. At Clarity Core Care we work alongside support coordinators, plan managers, and allied providers to deliver supports that fit participants' actual plans, not a generic template.
Easy to brief, quick to respond, consistent to communicate with.
Built around the people referring.
Clarity Core Care partners with the professionals who shape a participant's plan, not just the participant in isolation.
Support Coordinators
A responsive delivery partner so you spend less time chasing providers and more time coordinating outcomes for your participants.
Plan Managers
Accurate, NDIA-aligned invoicing with the right line items and support categories. No chasing, no guessing.
Allied Providers & LACs
Clear handovers, proactive communication, and continuity of care across allied health, therapy, and local area coordinator relationships.
Collaboration, not just service delivery.
We see support coordinators and plan managers as the backbone of a participant's experience. Our role is to make your job easier, not add to your inbox.
Every participant referred to us has a named contact at Clarity Core Care who you can speak with directly. No phone trees, no ticket numbers, no being passed around.
One business day response
Every referral, every enquiry. Our team acknowledges you within the first business day and confirms scope within two.
Plan-aligned from the start
We read the plan before the first shift, not during it. Goals, funding categories, and line items are confirmed in writing before supports begin.
Proactive communication
You hear from us before you need to chase. Shift notes, incident reports, and progress updates shared on an agreed cadence.
Clean invoicing
NDIA-compliant line items, correct support categories, and a single monthly statement. Disputes and adjustments handled within five business days.
Safeguarding first
Worker screening, incident management, and complaints handling aligned with the NDIS Practice Standards. We keep you informed of anything that impacts your participant.
From first call to first shift.
A clear, predictable process so you know exactly where a referral sits at every stage.
Get in touch
Send the participant's plan details, goals, and preferred start date through our contact form, email, or phone.
Discovery call
A short call with you, and the participant or their family if appropriate, to clarify goals, routines, and preferences.
Service agreement
We send a clear, plain-language service agreement with line items, rates, and cancellation terms. Signed electronically.
Rostered & started
A worker matched to the participant's preferences is rostered, shift notes begin, and you're kept in the loop from day one.
Self-managed and plan-managed. Welcome.
Whether a participant controls their own budget or uses a plan manager, we accommodate the invoicing and approval pathway that suits them.
Self-managed
Invoices sent directly to the participant or their nominee. Flexible service arrangements supported.
Plan-managed
Invoices sent directly to the plan manager with correct line items, support categories, and reference numbers.
Let's talk about a participant.
Send us the participant's details, goals, and plan particulars. A Clarity Core Care team member will reply within one business day to confirm scope and next steps.